Career Excellence for Today’s Workforce

Northern Training Division
Credential Earned: Training Certificate
Campus: Distance
Program Length: 7 Workshops

Cost: Free

Start Dates: February 7, 2023

This program will include workshops designed specifically for the customer service sector while providing you with the essential skills for today’s workforce.


Courses include:

  • Communication Management: March 2 (8:30 am – 12 pm)
  • Mental Health in the Workplace: March 21 (8:30 am – 12 pm)
  • Advanced Supervisory Management: March 23 (8:30 am – 4 pm)
  • Effective Decision Making: March 27 (8:30 am – 12 pm)
  • Time Management: March 27 (1 pm – 4 pm)
  • Conflict Management: March 28 (8:30 am – 12 pm)
  • Customer Service Excellence: March 28 (1 pm – 4 pm)


Delivery and Important Information

This program will be delivered virtually.


Eligibility & Requirements

  • Must be eligible to work in Canada i.e. Canadian Citizen, Permanent Resident, Naturalized Canadian Citizen or Protected Person (without conditions)
  • Resident of Ontario (preference will be given to those who reside within Northeastern Ontario)
  • Self-declaration as a member from a designated group is voluntary and highly encouraged.


For more information, please contact 705-235-3211 ext. 2270 or

This program is offered in partnership with Agnico Eagle and Apitipi Anicinapek Nation (formerly known as Wahgoshig First Nation).

Agnico Eagel logo WFN logo

Back To Top