SW2023 Conflict Resolution and Mediation
January 30, 2022
This course takes a systematic approach to analyzing the elements of conflict and explores both the individual and systemic responses to it. Students will gain a solid foundation of negotiation skills and strategies, followed by an introduction to mediation as a viable response to conflict. Students will learn to identify, avoid, and resolve their own personal conflicts as well as assisting others as a neutral third party and to do so in an efficient and effective manner.