Health Care Management

Post-Secondary Programs
Credential Earned: Ontario College Graduate Certificate (1 Year)
Campus: Haileybury, Kirkland Lake
Program Length: 2 Semesters

Program Codes

H167 (KL) – Kirkland Lake Campus
H159 (HL) – Haileybury Campus

With Northern’s graduate certificate in Health Care Management, you’ll be ready to take on a leadership role in just about any healthcare environment.

Leveraging your existing credentials, this one-year program provides an overview of the complex management and delivery systems we rely on. By fostering effective leadership and problem-solving techniques, you can optimize day-to-day operations and outcomes for all stakeholders.

You’ll master the core concepts of care including ethics, safety, and patient rights. You’ll learn the fundamentals of anatomy, medical terminology, and the IT systems that operate in healthcare environments.

And finally, before you go onto a career with a consulting firm, nursing home, hospital, clinic, or public health department – you’ll wrap up everything you’ve learned with a custom project that focuses on leadership in healthcare.

The Healthcare Management Program is designed for both domestic and international students with experience in the health care field who are seeking to enhance their existing post-secondary credentials and looking to transition into management roles in emerging healthcare environments, within the Ontario and Canadian healthcare context. Comprehension of patient needs, socio-cultural factors, behaviors and health services information are key focus areas of this program and will enable students to develop new skills in the areas of leadership, human resources management, conflict resolution, and strategic thinking.

Contact Information

For questions about being admitted into the program, please contact Northern College Admissions at admissions@northern.on.ca or by phone at 705-235-3211 ext. 7222.

For questions about the content of the program, contact the Program Coordinator.

Elizabeth Desjardins
Program Coordinator
Email: desjardinse@northern.on.ca

Student Success & The Northern Experience

Our Healthcare Management graduate certificate program is designed for individuals with experience in the health care field who are seeking to enhance their existing post-secondary credentials and transition into management roles in emerging healthcare environments.

Does this program sound like a good fit for you?

Connect with us to learn more.

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Course Information

Course descriptions can be found below.

Please note, course information is based on our current offering and is subject to change. Current students can find more information on courses in their student account.

If you have questions or require program information for previous academic years, please contact the Program Coordinator.

More information can be found in the Program Outline [PDF, 170 KB]. Program Outlines can also be found in the archives.

Program Outline [PDF, 170 KB]

2024-2025 Academic Year

Semester 1

This course will provide a general introduction to students on the core concepts of patient care in the Healthcare system. Important concepts such as patient rights to privacy and confidentiality, respect and dignity will be overarching themes in the course. Students will also learn about the importance of communication and clarity when working within a team in any Healthcare setting.

42 Hours

This course provides students with the fundamental notions necessary for understanding Medical Terminology. Students will learn the basic anatomical structures of the body and identify commonly used abbreviations in the healthcare field. The emphasis of this course is placed on the proper use of the elements of medical terminology, such as prefixes, suffixes and root words. This course will serve as a foundation for the continuous learning of medical terminology that will continue throughout the remainder of the program. Progress will be monitored with several written assignments, one quiz and one final exam, which will be administered at the end of the course.

42 Hours

This course provides an extensive informative introduction to the field of patient safety. Students will learn about the requirements for a safe environment and why safety is critical to the healthcare field. Issues such as systems thinking, clear communication, human factors and error theories as well as risk reduction will be at the core of this course content. Teamwork and creating a culture of safety will also be important topics covered by the Instructor.

42 Hours

Management and leadership within the healthcare setting are the focus of this course. Students will be taught and tested on the concepts of strategic planning, effective communication, leadership, negotiating, the culture of leaders and coaching practices.

42 Hours

This course focuses on the development of effective interpersonal communication skills necessary for the many different facets of healthcare. Students are encouraged to develop self-awareness, while simultaneously interpreting the messages and needs of others (from patients to colleagues). They are also encouraged to become more aware of the impact of their own communication choices and patterns. They will have opportunity to develop and use communication techniques that demonstrate personal awareness, respect and active listening skills.

42 Hours

This course provides a systematic summary of the principles of healthcare systems and informatics for Healthcare professionals. Students will be given a brief history of healthcare informatics, as well as an outline of computer, information, and healthcare informatics literacy needed for an understanding of healthcare informatics. Also highlighted will be the essential elements, such as the structure, and function of healthcare informatics departments, the purpose and standards, electronic medical records, information security and confidentially, and system integration. Students will be encouraged to integrate this knowledge with their other course content.

42 Hours

Semester 2

Improving your knowledge and understanding of the history of the Indigenous peoples of what we now call Canada is an important step to enable Indigenous and non-Indigenous people, organizations, and communities to work together more respectfully. Throughout this course you will have the opportunity to learn, discuss and reflect about many topics that are relevant in the learning journey towards reconciliation.

42 Hours

This course is an introduction to fundamentals of patient safety and quality measures. It will educate students on the standards of safety evaluation as well as the principles of quality improvement. Students will explore the components of quality measures and their construction and evaluation in the current healthcare environment. They will also review and create quality measures within their field and develop a quality improvement project to improve a process or outcome.

42 Hours

This course will focus upon the healthcare system’s internal leadership structure. Special emphasis will be placed upon the administrative and decision-making process, as well as the effects of these on the public. Health reform, public policy, the healthcare experience will all be important components of this course in educating students about the day to day within the Healthcare field.

42 Hours

This course provides a focused look at trans- cultural Healthcare services as well as competence in dealing with multiple and diverse cultures. At the core of this learning experience, students will find belief systems, values, social norms, language abilities and practices that are specific to a multitude of cultures. The aim of the course is to better comprehend and support Healthcare that is both culturally competent, respectful and appropriate. A secondary and related aim is to improve quality care, outcomes and service.

42 Hours

As Healthcare evolves, communication in the field, and externally becomes of paramount importance. Access to accurate, concise, appropriate and customized communication is vital for all stakeholders. From Nurses to Doctors and patients, advocacy groups and even policy-makers, each level of stakeholder requires the best possible information that can be derived from communication. This course will focus and expand upon the concepts introduced in Communications in Healthcare I. Students will study some of the more complex topics such as community mobilization, professional communication and public advocacy.

42 Hours

The Final Project for the Healthcare Management program is a culmination of the concepts and ideas learned throughout the program. Students are encouraged to engage in an independent experiential project that focuses on leadership within Healthcare. They will work with the faculty and administrative staff in order to ensure that their work is reflective of the industry and leadership/management values. Students may utilize the allotted time to meet with and learn from professionals in the field so that they can better complete the project.

42 Hours

This course will teach students about the importance of professional goal-setting and ethics within the Healthcare environment. Values, beliefs and analysis will serve as the pillars to student education. They will also be encouraged to think critically and apply positive problem-solving techniques in the workplace. Cultural, ethical, legal and gender issues that relate to professionalism will be examined.

42 Hours

Career Ready Graduates

Articulation Agreements

A number of articulation agreements have been negotiated with universities and other institutions across Canada, North America and internationally. These agreements are assessed, revised and updated on a regular basis. Please contact the program coordinator for specific details if you are interested in pursuing such an option.

 

  1. Build and maintain relationships with multiple stakeholders in the healthcare environment.
  2. Use language and terminology appropriately to communicate clearly, concisely, and correctly with multiple stakeholders in the healthcare environment.
  3. Practice within the legal, ethical, and professional scope of practice in the province of Ontario as a member of the health care team.
  4. Use information management best practices to the creation, storage and maintenance of health care documentation and records.
  5. Create a vision for successfully managing change in order to attain an organization’s strategic goals.
  6. Manage human resources taking into consideration leadership preferences, organizational change issues, and ethics to inspire individual and organizational success.
  7. Consider all the elements of the health care milieu in Ontario including regulation, standards and funding considerations when making operational decisions.
  8. Develop and implement quality assurance and risk management processes in the operation of a health care environment.
  9. Use financial principles to support efficient allocation of resources in patient and family-centred strategies.

Career Opportunities

This program will prepare students for management roles in emerging Healthcare environments. Emphasis is placed on leadership, ethics, patient care and communication. Comprehension of patient needs, socio-cultural factors, behaviors and health services information are key focus areas of this program.

Students will develop their skills and knowledge in order to become integral leaders and team members of a structured healthcare team.

With growing diversity in the healthcare system, employment can be found in many settings, including: Clinics, Consulting firms, Healthcare associations, Hospitals, Nursing homes, Physician practices, Mental health organizations, Public health departments, Rehabilitation centers, Skilled nursing facilities, Universities and research institutions.

Admissions Information & Requirements

Admission Requirements

Ontario College Diploma, Ontario College Advanced Diploma, Degree or Equivalent in a healthcare related field of study.

Additional Requirements for International Students

In addition to the admission requirements, international students must have proof of English Proficiency and meet the requirements below.

1. Bachelor of Science Degree in a related field of study such as: Medicine, Nursing, Pharmacy, or Dentistry.

2. English Proficiency (we will require one of the following):

  • IELTS Academic (International English Language Testing System – minimum overall band of 6.5 with no individual band below 6.0.
  • TOEFL (Test of English as a Foreign Language) – Internet Based Test (iBT) overall minimum score of 88, with the minimum of 22 in each component: Reading: 22; Listening: 22; Speaking: 22; Writing: 22.
  • PTE (Pearson Test of English) Academic – Graduate Diploma: 60+

All educational documents must be submitted in English and will be dependent on the country of citizenship.

For more information, please contact admissions@northern.on.ca.

Tuition, Fees & Payments

Tuition and fees are typically updated yearly for the upcoming Academic Year in May.

Current amount may be based on last years amounts and are subject to change. Ancillary fees vary by campus and program.

If the tuition and fee information for international students does not appear on this page, visit northerncollege.ca/international/tuition to see amounts for general programs.

Please refer to your Student Account for the most up-to-date information.

Student Year Campus Program Code Tuition Ancillary Fees Total Fees
StudentDomesticYear1CampusKirkland Lake - KLProgram CodeH167Tuition $2,720.56 Ancillary Fees $909.50 Total $3,630.06
StudentDomesticYear1CampusHaileybury - HLProgram CodeH159Tuition $2,720.56 Ancillary Fees $976.50 Total $3,697.06
StudentInternationalYear1CampusKirkland Lake - KLProgram CodeH167Tuition $14,813.46 Ancillary Fees $1,522.00 Total $16,335.46
StudentInternationalYear1CampusHaileybury - HLProgram CodeH159Tuition $14,813.46 Ancillary Fees $1,589.00 Total $16,402.46
Tuition & Payment Information

Find Your True North.

At Northern College, you’re a part of a community.

From your teachers to support staff and administrators, we are all here to help you get an education and make some lasting connections along the way.

Your success is incredibly important to you, so we provide student supports to help you achieve your goals. From study assistance and accessibility services to mental health supports and financial aid, we’ve got you covered.

Each of Northern’s campuses boasts exercise facilities, a gym, cafeteria, study areas and a library – places that you can go to help keep you focused as you work your way through your studies. The communities we call home are incredible places, filled with amazing people and things to do.

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