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VA1043 Client Relations

This one semester course is designed for the Animal Groomer, Veterinary Assistant and the Veterinary Technician and their role in the daily operation of a veterinary practice. The course will include sections on oral, written and electronic communication, team work and group practice and customer service. There will also be components on the human animal bond, grief support, compassion fatigue and ethics in the veterinary practice. This course will enable the students to practice the skills required for effective work in client relations.

42 Hours